AfterPay, Quad Pay & Sezzle Available at Checkout
AfterPay, Quad Pay & Sezzle Available at Checkout
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FAQs

Refunds
At this time Les Soeurs Beauty, LLC does not offer refunds. In the event that your purchase doesn't work due to the supplier's mishandling, an exchange may take place or a store credit will be issued.


Returns & Exchanges
 In the event To process an exchange, your item must be returned within 7 days from the date that you received your order. Please return to the address on your shipping label.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

In order to process your return or exchange, please provide the following:

  • Original Order Number and the Date that the Order was Placed or Received;
  • Item Name and Size;
  • Pictures of the Defective Merchandise with the Tag Attached;

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Final Sale Items

Body Suits and Accessories such as earrings are FINAL SALE due to the delicate nature of the item.

Discounted Items and Final Sale Items are NOT eligible for returns or exchanges. THEY ARE FINAL SALE. 

DELMAI & CO. is an entity under Les Soeurs Beauty, LLC. Due to the delicacy of items under that collection, we are unable to offer any returns or exchanges at this time.

Shipping Policy

Les Soeurs Beauty, LLC utilizes USPS as our primary carrier. After your payment is received and verified please allow 2-5 days to process your order and for it to ship out. You will receive shipping confirmation email once your order has been shipped out.

DELMAI & Co. because of the nature of the products apart of this collection, we utilize UPS as our primary shipping carrier. This ensures that products arrive to you in a timely manner and the quality is still kept.

If your order has been shipped and there has been a delay with your delivery date please contact the shipping carrier.

 DOMESTIC SHIPPING
USPS First Class: 2-3 Business Days
USPS Priority Mail: 1-3 Business Days (insured)
USPS Priority Mail Express: 1-2 Business Days (insured)
***Overnight Shipping is offered using UPS Next Day Air ***
 
INTERNATIONAL SHIPPING
USPS First Class International: 5-20 Business Days (varies by destination)
UPS International Shipping: 5-20 Business Days (varies by destination)
***Based on the country's customs delivery times will vary***
Please note that the cost of shipping is calculated at checkout and some may vary based on weight and distance from the original location.